Terms of Service

Last updated: March 2026

1. Service Description

NewWorld Education provides personalised educational tutoring through our platform at newworld.education. Our tutor "Starky" assists students with homework help, exam preparation, essay marking, and practice drills for Cambridge O Level, A Level, and Pakistan board examinations.

2. Acceptable Use

Our platform is for educational purposes only. Users must not attempt to use Starky for non-educational purposes, generate harmful content, or misuse the platform. We reserve the right to suspend accounts that violate these terms.

3. Tutoring Disclaimer

Starky is a digital tutor, not a human teacher. While we strive for accuracy in all educational content, generated responses may occasionally contain errors. Students should verify critical exam-related information with their teachers or official Cambridge resources.

4. Subscriptions & Payments

Paid subscriptions are billed monthly via PayPal. All plans include a 7-day free trial. You may cancel at any time. Refunds are available within 30 days of purchase if you are unsatisfied with the service.

5. Child Safety

We take child safety seriously. Our platform includes automated detection of distress signals and abuse disclosures, with immediate alerts to parents/guardians. We do not allow any harmful, inappropriate, or non-educational content.

6. Data & Privacy

Your use of our platform is also governed by our Privacy Policy. We collect only the data necessary to provide personalised tutoring and parent reports.

7. Contact

For questions about these terms, contact us at hello@newworld.education.